Q) How long before i get my products delivered?
A) Typically most deliveries are completed in 4-5 working days, except for Mumbai where delivery is done in 24-48 hours.
A) "Ships in" indicates the time frame in which your product will be dispatched from our warehouse or our vendor partner warehouse.
A) For orders above Rs.499/- delivery is FREE, for orders below Rs.499/- we charge a nominal Rs.40/- per delivery.
A) Yes we accept COD, use the COD checker against each product to check if COD is available in your area.
A) We are sorry we could not deliver to your pincode. But do drop us a mail at firstname.lastname@example.org with a request and your pincode, we will try our best to arrange for a way to deliver to your pincode.
A) Very simple. We have mentioned against each product if the same is organic certified or not. If it is not then we mention the same as Natural.
A) For us Natural is defined as any product which is organically grown but not certified and/or if it is free from any chemical preservatives, chemical additives &/or colors.
A) Sorry for that, you can drop the product/brand you want to email@example.com and we will work towards getting the same to you.
Q) I received a parcel today and it was damaged?
A) We are sorry for that, please do send us an image of the damaged pack to 9833701982, we shall arrange to replace the same immediatly.
Q) I received a pack and it was insect infested?
A) At Naturally Yours we take utmost care to ensure the products are fresh and free from any insect infestion. But due to the pure nature of products we do see some infestation happening. In this case we request you to send us a picture of the pack to 9833701982, we shall arrange to replace the same immediatly.
Q) I want a refund, what is the process?
A) As most of our products are prishable in nature we currently do not do any refund, but give a store credit for the same amount.
In case your query is not covered in the above questions please do feel free to call us @ 0223223003 (10am to 8pm) or write to firstname.lastname@example.org
Naturally Yours is India's No.1 organic super food brand. With over 100+ products in over 14 categories. We work with hundereds of organic farmers and farmer groups across India to bring to you these wonderful high quality products. We have been working with our farmers for over 6 years to build a strong trust and mutually beneficial relationship. Our major product categories are Super Foods, Rice & Millets, Pastas, Organic Gifting, Seeds & Nuts, Ayurvedic & More. We accept all major credit and debit cards with additional COD option on all orders. We service over 3000+ pin codes across India.
"All orders at NaturallyYours.in are protected by the 30 DAY REPLACEMENT GURANTEE PROGRAM."